Our Prices:
WBA prices are calculated based on the number and type of bricks for your order. We also offer digital models for a low price for cash-starved departments.
For a rough idea about our prices, including shipping and handling charges, please see our Pricing Chart (all prices are in US Dollars). Please note: these prices are just for reference for individual modules as they are displayed in our catalog - they may be significantly higher or lower when combined or ordered in different colors. Prices for custom requests will vary significantly. For a more accurate price estimate send us an e-mail with what you are looking for and we will try to get you exact estimates.
In order to keep costs down, we use primarily used pieces. We always ensure that used bricks are in a condition that we ourselves would be happy to receive. As they are used, they may show some sign of their age such as slight discoloring or scratches. We never sell pieces that are broken or have teeth marks. You can also request for your order to consist entirely of new pieces, though this will cost significantly more and may not be possible for all pieces (we will notify you if this is the case).
In order to keep costs down, we use primarily used pieces. We always ensure that used bricks are in a condition that we ourselves would be happy to receive. As they are used, they may show some sign of their age such as slight discoloring or scratches. We never sell pieces that are broken or have teeth marks. You can also request for your order to consist entirely of new pieces, though this will cost significantly more and may not be possible for all pieces (we will notify you if this is the case).
Placing an Order:
For Digital Orders, please see our Store Policies page at our Digital Design Store.
For Digital Orders, please see our Store Policies page at our Digital Design Store.
To place an order, simply fill out the Contact Form, or send us an e-mail at west.bottombrick.apparatus@gmail.com with what type of apparatus you are looking for. Please be specific as possible! If you are looking for a replica vehicle, please include a reference image if possible. We will then go through the order process with you:
1. Contact WBA via e-mail
2. Initial Price Quote - we will give you a rough estimate of what we believe the price will be.
3. Initial Design - if the initial price quote is ok, we will create a rough draft of your design and provide you with an updated price quote once that is complete.
4. Design fine-tuning - we will fine-tune and update the design until you are 100% satisfied with both the design and the price.
5. Payment - we accept payment primarily via Paypal. We also accept checks or cash from within the US or EU.
6. Ordering - once payment is received we begin collecting the parts needed. This usually takes around 1 week, but we will keep you informed of any delays or problems that arise.
7. Shipping - when all parts are ready, we ship the package out to you. We will e-mail you an update along with instructions. We keep an eye on the tracking info to make sure that your LEGO gets to you.
8. Complaints window - if for whatever reason something has gone wrong please let us know within 2 weeks of receiving your package and we'll do what we can to fix it!
Instructions, Packaging, and Shipping
We send you the LEGO Digital Designer file for your model, which can then be accessed in build mode for complete instructions. By request we can also send .html and paper instructions free of charge. You can also request for your model to be shipped fully constructed though this will cost extra for shipping/handling.
To keep costs down we recycle things such as bags and boxes; however we always make sure everything is properly sealed, sorted, and labeled, and only re-use boxes that are in good condition.
We ship primarily via postal service as this is the most economical method. We include tracking and limited insurance on all orders, which is reflected in the shipping cost. You can request we ship without these for about half the price - however we do not recommend it (especially for international orders). We declare orders as LEGO on customs forms - we cannot declare orders as anything else for any reason.
Returns, Refunds and Cancellations
We are sorry to hear you are not satisfied with your WBA order! If you have a complaint or concern please contact us within 2 weeks of receiving your order - we'll do what we can to solve the problem.
If you do end up returning the order you will have to pay for the return shipping. We will refund you the full cost minus the shipping/handling charge once the package makes its way back to us.
We do not charge any cancellation fee up to and including step 5 of the Ordering Process; however cancelling the order after payment is received will result in a cancellation fee equal to the shipping/handling charge.
LDD file-only orders are non-refundable.
Haven't heard back from us?
We respond to all inquiries we receive, but there have been times when things get caught up in our spam filters or otherwise lost into the world wide web. If you contact us by e-mail and don't hear back within 1 week, please contact us again through the Contact Form as there is a good chance we haven't received your message.
Haven't heard back from us?
We respond to all inquiries we receive, but there have been times when things get caught up in our spam filters or otherwise lost into the world wide web. If you contact us by e-mail and don't hear back within 1 week, please contact us again through the Contact Form as there is a good chance we haven't received your message.
